Dear Customer, 

We at HEINEKEN Ireland pride ourselves on delivering and maintaining high standards of customer service.

To evaluate our performance and gain a deeper insight into your needs, we will be conducting a research survey to assess customer satisfaction levels.

You may be invited by ‘Red C Research & Marketing’ over the next few weeks to take part in a survey to provide information for HEINEKEN Ireland as an on-trade supplier. Your responses are 100% confidential and will be treated as such. Your participation in this research helps us to understand the requirements which you have of your suppliers and will allow us to improve the overall quality of our service provided to you. 

If you have any further questions, queries on the survey or if you wish to opt out of the survey, please contact our On Trade Customer Service team on 081851 44 55.

Thanking you in advance.

Yours sincerely,

Jason Cox,

Commercial Director On Trade,

HEINEKEN Ireland.