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Last updated – 16 January 2024
Welcome to Eazle by Heineken Ireland Sales Limited.
We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you use the Eazle website or application. This notice will also tell you about your privacy rights and how the law protects you.
- Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how Heineken collects and processes your personal data through your use of this website, including any data you may provide through this website.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
Heineken Ireland Sales Limited is the controller and responsible for your personal data (collectively referred to as “Eazle” "Heineken", "we", "us" or "our" in this privacy notice).
Contact details
Our full details are: Heineken Ireland Sales Limited Murphy Brewery Leitrim Street Cork Ireland ShrPrivacy@heineken.ie
You have the right to make a complaint at any time to the Data Protection Authority, the supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the Data Protection Authority so please contact us at privacy@heineken.ie in the first instance. The contact details for the Irish Data Protection Authority are:
Data Protection Commissioner Canal House Station Road Portarlingon Co Laois R32 AP23 Phone: +353 (0) 761 104 800 E-mail: Info@dataprotection.ie Website: www.dataprotection.ie
Changes to the privacy notice and your duty to inform us of changes
This version was last updated in January 2024.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
- The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
• Identity Data - includes first name, last name and date of birth and gender • Location data – including your address for the purposes of generating orders • Purchase data – including details of orders generated using Eazle. • Payment Details – Including credit card details processed by our secure third party payment service providers. • Contact Data - includes address, email address and telephone numbers. • Technical Data- includes internet protocol (IP) address, mobile device ID, any login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. This is performed using Google Analytics or similar technologies. • Profile Data - includes your interests, preferences, feedback and survey responses. • Usage Data - includes information about how you use this website and/or services.
We may also collect contact and Identity data for third parties that you provide to us – such as employee points of contact or alternate customer details.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website or app feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the services but we will notify you if this is the case at the time.
- How is your personal data collected?
We use different methods to collect data from and about you including through:
• Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us using this app or otherwise by post, phone, email or otherwise. This includes personal data you provide when you enter a promotion or survey or give us some feedback. • Automated technologies or interactions. As you interact with this website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details. • Third party sources. We may receive personal data about you from various third parties as set out below: o Trusted partner websites where you have been notified of this by a privacy notice; o Technical Data from analytics providers such as Google based outside the European Economic Area (“EEA”); o We may receive Identity and Contact Data from third parties you have used for verification purposes when accessing this website, such as social media providers and Google based outside the EEA.
- How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you. • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. • Where we need to comply with a legal or regulatory obligation.
Please see the Glossary find out more about the types of lawful basis that we will rely on to process your personal data.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at privacy@heineken.ie.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at privacy@heineken.ie if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
